AES Accelerated Emergency Program 2021
Foundation Certificate in Emergency and Critical Care

AES Accelerated Emergency Program

NEW Foundation Certificate in Emergency & Critical Care accreditation

The AES Accelerated Emergency Program is the solution for veterinarians who want to be confident in their management of emergency patients, rapidly transition into emergency practice AND now gain further qualifications while they study!

The 2021 Program is now globally accredited by the International School of Veterinary Postgraduate Studies for the new Foundation Certificate in Emergency and Critical Care (FCert ECC)

The AES Accelerated Emergency Program Outline

Each of the 15 Accelerated Modules covers emergency topics relevant and applicable to the everyday clinical setting – your ‘need-to-know’ for emergency practice. 

Modules include diagnostic tools – how to best use, interpretation of diagnostic findings,  recommendations for workup, with up to date treatment, case-based assessments and overall critical care patient monitoring and management.
 
Work towards the global post-graduate certification with the ISVPS Foundation Certificate in Emergency and Critical Care (FCert ECC) .
 
Your 12 month Accelerated Program access also includes exclusive invitation to four global ECC seminars with world renowned speakers, on essential emergency and critical care topics.
 

Enrol and join the program at any time – with the completely online format, weekly module release and 1 year access, you can now fit your education into your working schedule. Study the learning materials at your own pace, on the engaging platform; assess your knowledge in pre and post module MCQs; and meet other global delegates,  on the delegate’s discussion board. 

The program has been developed by experienced AES veterinarians, including ECC Members and Fellows of the ANZCVS with the aim to give you the foundation skills you need, to think like an emergency veterinarian. 

 

Course Highlights

Download the Brochure

Download the Brochure

If you wish to follow a course that will prepare you to effectively respond to emergency cases, then this is the program for you and I honestly cannot recommend it enough!

Accelerated Emergency Program
An initial $1000 deposit will secure your place in this program. Full payment required for program access.
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AES Accelerated Emergency Program Improve International Australia
AES Accelerated Emergency Program Improve International Australia

Approved by RACE for 70 CE Credits

AES Accelerated Emergency Program Modules

Module 1: Blood Gas and Acid-base Analysis

Learning Objectives:

At the end of this module students should be able to:

  • Outline the steps involved in the identification and interpretation of acid base disorders
  • Identify one of four primary disorders and any compensatory mechanisms or secondary disorders.
  • List the causes of respiratory acidosis, respiratory alkalosis, metabolic acidosis and metabolic alkalosis
  • Calculate the anion gap and use it to identify causes of metabolic acidosis
  • Describe the management of acidaemia and alkalaemia.
  • Discuss the physiology of lactate production, its use as a marker of perfusion and the relationship to base excess (BE).
  • Describe the pathophysiology underlying the two main types of hyperlactataemia and other potential causes
  • Outline oxygenation in terms of arterial blood oxygen (PaO2), ventilation, perfusion and V/Q mismatch
  • Recall the physiological causes of low blood oxygen (hypoxaemia) and disease processes causing hypoxemia.
  • Calculate the adequacy of oxygenation using the P:F ratio and A-A Gradient
  • Describe the assessment of ventilation in relation to PCO2 and the 120 rule

Module 2: Shock and Intravenous Fluids

Learning Objectives:

At the end of this modules students should be able:

  • Define shock and the physiological causes
  • Explain circulatory shock in terms of hypovolemic, cardiogenic, distributive, obstructive shock
  • Outline findings in the stages of shock – compensatory, decompensatory, end-stage
  • Describe the principles of fluid therapy – including the glycocalyx, Starlings law & formation of interstitial oedema.
  • List the goals of fluid therapy in terms of perfusion parameters, dehydration correction and treatment of circulatory shock
  • Demonstrate how to assess the degree of dehydration
  • List the types of intravenous fluids and their indications for use
  • Construct a fluid plan to correct hypovolaemia, dehydration, ongoing losses and maintenance
  • Explain indications for bolus and shock fluid rates
  • Describe monitoring and perfusion end points for fluid therapy.
  • List the potential complications of fluid therapy
  • List considerations in perioperative fluid therapy

Module 3: Electrolytes

Learning Objectives

At the end of this module students should be able to:

  • List the main serum electrolytes which need to be monitored and clinically managed:
    • sodium
    • calcium
    • potassium
    • phosphate
  • Recall normal reference ranges for each electrolyte
  • Recall the common causes of abnormal decreases in each electrolytes
  • Recall the common causes of abnormal increases in each electrolytes
  • Describe the common clinical signs and pathological changes seen with derangements of each electrolytes
  • Recognise severity of clinical signs in relation to extent of electrolyte derangement
  • Discuss hypernatremia and hyponatremia in terms of volume status
  • List the appropriate management and treatment for the common electrolyte disturbances
  • Recall the specific calculations used in the management and treatment of sodium disorders

Module 4: Clinical Pathology and Focused Ultrasound

Learning Objectives

At the end of this module the student should be able to:

  • Differentiate the various components of a complete blood count
  • Outline the interpretation a complete blood count.
  • Outline appropriate differential diagnoses for abnormalities in the complete blood count.
  • Describe how to perform a blood smear and be able to evaluate findings.
  • Interpret a serum biochemistry profile and outline appropriate differential diagnoses for abnormalities.
  • Identify factors that may affect clinical pathology results in terms of animal breed, sample artefact and laboratory artefact
  • Describe aFAST and tFAST techniques.
  • Outline the abdominal fluid scoring system
  • Describe and outline the VetBLUE including the acoustic windows
  • Identify lung ultrasound signs – A lines, B lines, glide sign
  • Describe likely disease processes from VetBLUE using the regionally based respiratory pattern
  • Describe focused echocardiography and it’s uses

Module 5: Anaesthesia and Analgesia

Learning Objectives

At the end of this module students should be able to:

  • Outline the pathophysiology of the pain pathway and describe the main neurotransmitters
  • Recall the three types of pain.
  • Identify how to assess pain in terms of the physiological signs and behavioural signs
  • Recall use of pain scales in the dog and cat.
  • Define multimodal analgesia and pre-emptive analgesia
  • Describe the basic pharmacology for commonly used analgesics, their advantages and disadvantages and important considerations.
  • Select appropriate analgesic agents for different trauma situations.
  • Outline the advantages and disadvantages of two common sedatives and their important considerations.
  • List the advantages and disadvantages of commonly used anaesthetic agents.
  • Recall considerations for anaesthetic drugs based on common emergency presentations and surgeries.

Module 6: Triage and CPR

Learning Objectives:

At the end of this module students should be able to:

  • Identify the important components of a triage assessment
  • Explain the primary triage survey in the initial assessments and stabilisation of cardiovascular, respiratory and neurological parameters
  • Discuss life sustaining interventions and use of point of care diagnostics
  • Explain the secondary triage survey and the assessments required after initial stabilisation
    List the clinical signs of cardiopulmonary arrest (CPA)
  • Explain basic life support and cardiopulmonary resuscitation (CPR)
  • Describe CPR and recommended techniques for chest compressions and ventilatory support
  • Describe monitoring devices used in advanced life support and explain the importance of the main parameters in CPR
  • Identify shockable and non-shockable rhythms in CPR and how to treat these.
  • Expand upon the indications and doses of common medications administered during CPR.

Module 7: Haematological and Coagulopathy Emergencies

Learning Objectives:

At the end of this module students should be able to:

  • Explain the cell-based model of coagulation
  • Describe the pathophysiology of primary haemostasis
  • Recall the main disorders of primary haemostasis
  • Identify the clinical signs associated with primary haemostatic disorders
  • Discuss the diagnostic tests and treatments for primary haemostatic disorders
  • Recall the three pathways involved in the coagulation cascade.
  • Identify the clinical signs associated with secondary haemostatic disorders
  • Discuss the diagnostic tests for and treatment of secondary haemostatic disorders
  • Outline the primary mechanisms of anaemia
  • Describe the clinical signs of anaemia, diagnostic tests and the treatment of anaemia.

Module 8: Cardiovascular Emergencies

Learning Objectivves

At the end of this module students should be able to:

  • Briefly explain the pathophysiology of congestive heart failure in relation to the common cardiac diseases of the dog and cat
  • Describe the common clinical signs seen with cardiac disease
  • List the diagnostic tests used to evaluate and assess patients with suspected cardiac disease
  • Outline the medical treatments and therapeutic procedures used in the emergency management of a cardiac patient
  • Explain the Renin-Angiotensin-Aldosterone System (RAAS) and its importance in maintenance of blood pressure
  • Describe the common clinical findings seen with hypertension in dogs and cats
  • Describe the common clinical findings seen with hypotension in dogs and cats
  • List the diagnostic tests used to assess  and evaluate blood pressure
  • Outline the medical treatment options for hypotension and hypertension in dogs and cats
  • Outline the aetiology, diagnosis and management of FATE (Feline Aortic Thromboembolism)

Module 9: Respiratory Emergencies

Learning Objectives:

At the end of this module students should be able to:

  • Define hypoxaemia , the common causes, relevance in respiratory physiology
  • Define hypoxia , causes and relevance in terms of respiratory physiology
  • Describe the difference between ventilation and oxygenation measures and explain V/Q mismatch
  • List relevant measures for assessment of ventilation and oxygenation including PaO2, SpO2, PaCO2, FiO2
  • Explain the oxyhaemoglobin dissociation curve
  • Explain the PF ratio in terms of lung function assessment
  • Detail a diagnostic approach for a patient presenting in respiratory distress
  • Detail a treatment plan for a patient presenting in respiratory distress
  • List a range of common disease states of the respiratory system that can present as emergencies

Module 10: Urogenital Emergencies

Learning Objectives

At the end of this module students should be able to:

  • Describe the regulation systems of potassium homeostasis
  • List the causes and consequences of hyperkalemia
  • Discuss the treatment and management of hyperkalemia
  • Discuss the causes and consequences of uroabdomen
  • List the tests and procedures used in the diagnosis of uroabdomen
  • Discuss the management and treatment options for uroabdomen
  • Discuss Feline Lower Urinary Tract Disease (FLUTD)including the causes, clinical signs and diagnosis
  • Describe the treatment options for FLUTD
  • Discuss acute kidney injury in terms of kidney functions and pathophysiological changes
  • List the veterinary staging systems for acute kidney injury
  • Describe the differential diagnosis for acute kidney injury in terms of pre-renal, renal and     post-renal causes
  • Discuss the treatment, management and monitoring of acute renal injury

Module 11: Ophthalmological Emergencies

Learning Objectives

At the end of this module students should be able to:

  • Describe how to perform a complete ophthalmic assessment
  • Discuss the ophthalmic assessment in terms of gross examination techniques
  • Discuss the ophthalmic assessments in terms of specialised examination techniques
  • List the required equipment and drugs required for a complete ophthalmic assessment
  • Describe the pathophysiology and clinical signs of the common ophthalmic emergencies below:
  • Discuss the diagnostic workup of the common ophthalmic emergencies below:
  • List the treatment and management of specific ophthalmic conditions below:
    • Corneal ulcer/laceration
    • Descemetocele
    • Uveitis
    • Glaucoma
    • Horner’s Syndrome
    • Proptosis

Module 12: Neurological Emergencies

Learning Objectives

At the end of this module students should be able to:

  • Discuss the functional regions of the brain and their neurological assessments
  • List the localisation of a brain lesion in relation to the assessments and deficits
  • Discuss the functional regions of the spinal cord and their neurological assessments
  • List the localisation of a spinal lesion in relation to the assessments and deficits
  • Describe how to perform a neurological examination
  • Discuss primary and secondary traumatic brain injury including mechanisms of intracranial pressure increases
  • List the clinical assessments for traumatic brain injury including the Modified Glasgow Coma Scale
  • Discuss the tiered  and specific treatments of traumatic brain injury
  • List the diagnostic workup of patients presenting with seizures and status epilepticus
  • Discuss the specific treatments of seizures, including status epilepticus
  • List the diagnostic workup of patients with suspected intracranial disease
  • List the specific treatments meningitis or meningoencephalitis and the breeds  commonly affected

Module 13: Abdominal Emergencies

Learning Objectives

At the end of this module students should be able to:

  • List the commonly associated history, clinical signs and examination findings in acute abdomen presentations
  • Discuss the principles of the general diagnostic workup for an acute abdomen presentation
  • Describe the principles of immediate treatment for an acute abdomen presentation
  • Discuss Acute Pancreatitis – the pathophysiology, clinical signs, workup and treatment
  • Discuss Acute Gastroenteritis – aetiology, clinical signs, differential diagnoses, workup and treatment
  • Discuss Gastric Dilation and Volvulus (GDV) – the pathophysiology, clinical signs and diagnostic workup
  • List the initial management and surgical considerations of GDV
  • List the post-operative management and monitoring of GDV patients
  • Discuss Acute Non-Traumatic Haemoabdomen – the pathophysiology, clinical signs, workup and management

Module 14: Endocrine Emergencies

Learning Objectives

At the end of this module students should be able to:

  • Discuss the pathophysiology of diabetic ketoacidosis (DKA)
  • Describe the clinical signs, work-up and diagnosis of DKA
  • List the common electrolyte, acid-base and fluid derangements see in DKA
  • Discuss the treatment of DKA including insulin regimes, fluid therapy, electrolyte supplementation and monitoring
  • Discuss the pathophysiology of glucose regulation in the body and causes of hypoglycaemia
  • Describe the clinical signs, work-up and diagnosis of hypoglycaemia
  • Discuss the treatment of hypoglycaemia
  • Discuss the pathophysiology of primary and secondary hypoadrenocorticism
  • Describe the clinical signs and diagnostic work-up of hypoadrenocorticism
  • List the common clinical abnormalities present in hypoadrenocorticism – including electrolyte, clinical pathology, diagnostic imaging and adrenal-axis testing
  • Discuss the emergency treatment and management of patients in ‘Addisonian Crisis’.

Module 15: Intoxications

Learning Objectives

At the end of this module students should be able to:

  • List the preliminary questions asked in phone triage of suspected intoxications
  • Discuss the various decontamination methods including emesis, use of activated charcoal, gastric lavage, dermal decontamination and enhanced elimination
  • Describe the complications and contraindications of the above methods
  • Discuss metaldehyde intoxication including the clinical signs, diagnosis, stabilisation, decontamination, specific treatment and monitoring
  • Discuss synthetic pyrethrin intoxication including the clinical signs, diagnosis, stabilisation, decontamination, specific treatment and monitoring
  • Discuss anticoagulant rodenticide intoxication including the clinical signs, diagnosis, stabilisation, decontamination, specific treatment and monitoring
  • Discuss lily plant intoxication including the clinical signs, diagnosis, stabilisation, decontamination, specific treatment and monitoring
  • Discuss non-steroidal anti-inflammatory drug (NSAID) intoxication including pathophysiology, clinical signs, diagnosis, stabilisation, decontamination, specific treatment and monitoring
  • Discuss chocolate/caffeine intoxication including the clinical signs, diagnosis, stabilisation, decontamination, specific treatment and monitoring
  • Discuss ‘serotonin syndrome’ including the related drugs, the clinical signs, diagnosis, stabilisation, decontamination, specific treatment and monitoring
  • Discuss ethylene glycol intoxication including the clinical signs, diagnosis, stabilisation, decontamination, specific treatment and monitoring
  • Discuss grape and raisin intoxication including the clinical signs, diagnosis, stabilisation, decontamination, specific treatment and monitoring

Supplementary Australian Module: Intoxications

Learning Objectives

At the end of this modules students should be able to recall

  • Elapid Snake  – list the common venom effects and clinical signs for the major species, diagnosis & specific & supportive management
  • Paralysis Tick (ixodes holocyclus) – list the common clinical signs & specific and supportive management
  • Cane Toad (Rhinella Marina) – list the common clinical signs, diagnosis & specific and supportive management

*Please note: Module order is subject to change

AES Accelerated Emergency Program Global Seminars

Seminar 1 The Fundamentals of Fluid therapy/shock

Presented by Dr Claire Sharp BSc BVMS MS DACVECC read more

Seminar 2 The Fundamentals of Respiratory Pathophysiology

Presented by Dr Rob Webster BVSc (Hons) FANZCVS (Emergency & Critical Care) read more

Seminar 3 Approach to the Acute Abdomen in the Emergency patient

Specialist TBC

Seminar 4 Approach to Acute Respiratory Distress in the Emergency patient

Specialist TBC

How will the Accelerated Emergency Program help you? Here's what a previous delegate has to say...

"Being a recent graduate I sometimes found myself being intimidated when it came to dealing with emergency cases. That all changed when I came across the 15 - module AES Accelerated Emergency Program . The fun and easy-to-follow modules thoroughly covered various subjects, and during the course we were provided with all necessary theory, alongside supporting videos, to prepare us for each week’s new module. By the end of the program I was able to collectively organise all my knowledge in such a way which allowed me to be more confident in managing any kind of emergency that would come through the door.

If you wish to follow a course that will prepare you to effectively respond to emergency cases, then this is the program for you and I honestly cannot recommend it enough!"

Dr Elli Michaelidou MRCVS, Accelerated Emergency Program Delegate, June 2020

Program Developers

Dr Amelia Allen BVSc (Hons) MANZCVS (Emergency & Critical Care)
AES Accelerated Emergency Program Improve International Australia

Dr Amelia Allen BVSc (Hons) MANZCVS (Emergency & Critical Care)

Dr Amelia Allen BVSc (Hons) MANZCVS (Emergency and Critical Care) Dr Amelia Allen is an emergency Veterinarian in at our Underwood practice in Brisbane’s south-east. Amelia is driven by her passion for helping sick anima …

Dr Danielle Huston BVSc BVSc (Hons) MVS (Small Animal Practice) MANZCVS (Emergency & Critical Care)
AES Accelerated Emergency Program Improve International Australia

Dr Danielle Huston BVSc BVSc (Hons) MVS (Small Animal Practice) MANZCVS (Emergency & Critical Care)

Dr Danielle Huston BVSc (Hons) MVS (Small Animal Practice) MANZCVS (Emergency & Critical Care) Despite a life-long love for our furry friends, Veterinary Science wasn’t Dr Huston’s first dream. As a young child, she …

Dr Emily Ireland BVSc MANZCVS (Emergency & Critical Care)

Dr Emily Ireland BVSc MANZCVS (Emergency & Critical Care)

Dr Emily Ireland BVSc MANZCVS (Emergency & Critical Care) Growing up with animals from a young age I always knew I wanted to be a vet – even from 6 years old! I spent a lot of my childhood on a beef cattle property a …

Dr Gerardo Poli BVSc (Hons Class 1) MVS (Small Animal Practice) MANZCVS (Emergency & Critical Care)
AES Accelerated Emergency Program Improve International Australia

Dr Gerardo Poli BVSc (Hons Class 1) MVS (Small Animal Practice) MANZCVS (Emergency & Critical Care)

Dr Poli has a strong interest in the stabilisation and management of critically ill patients, small animal ultrasound and radiology and emergency surgery. He is currently the coordinator of the internship program and the …

Dr Oriana Leong BVSc (Hons) MANZCVS (Emergency & Critical Care)
AES Accelerated Emergency Program Improve International Australia

Dr Oriana Leong BVSc (Hons) MANZCVS (Emergency & Critical Care)

Dr Oriana Leong BVSc (Hons) MANZCVS (Emergency and Critical Care) Dr. Oriana Leong is an Emergency Veterinarian at the Gold Coast practice of the Animal Emergency Service. She discovered her passion for Emergency and Cri …

Dr Philomena Kwong BVSc (Hons) MVSc
AES Accelerated Emergency Program Improve International Australia

Dr Philomena Kwong BVSc (Hons) MVSc

Dr Philomena Kwong BVSc (Hons) MVS (Small Animal Practice) Dr Philomena Kwong is an emergency vet based at Animal Emergency Service in Underwood, just 30 minutes from Brisbane in Queensland. Having always gravi …

Dr Rob Webster BVSc (Hons) FANZCVS (Emergency & Critical Care)
Rob Webster

Dr Rob Webster BVSc (Hons) FANZCVS (Emergency & Critical Care)

In 2014 Dr Rob Webster became a specialist in veterinary emergency medicine and critical care. Rob has been working full-time as an emergency vet for 14 years, and his training was conducted from 2006 to 2012.

Dr Sara West BVSc BAppSc (Vet Tech) MANZCVS (Emergency & Critical Care)
AES Accelerated Emergency Program Improve International Australia

Dr Sara West BVSc BAppSc (Vet Tech) MANZCVS (Emergency & Critical Care)

Dr Sara West BVSc Dr Sara has always had a love for animals and science, so a career in veterinary science was the perfect way to combine these two loves into a career. She graduated from a Veterinary technology degree i …

Dr Vanessa Grose BVSc MVM
AES Accelerated Emergency Program Improve International Australia

Dr Vanessa Grose BVSc MVM

Dr Vanessa Grose BVSc MVM Dr Vanessa Grose was schooled in Brisbane with school holidays spent on a sheep and cattle property near Dirranbandi. Animals have always been a huge part of her life. “We had a big hobby farm w …

Payment Options

AU $1,000 initial deposit to secure your place. The full balance of fees must be paid prior to program access

All prices are inclusive of compulsory 10% GST & ISVPS registration & exmamination fees

Full Payment Upfront (Total payable AU $4,390 incl GST)

All prices are inclusive of compulsory 10% GST & ISVPS registration & exmamination fees

Payment Plan through VetEdPay* (AU $4390 + $195 administration fee)

All prices are inclusive of compulsory 10% GST & ISVPS registration & exmamination fees

*Please note: By selecting this option for payment you are connecting with VetEdPay, an external finance provider.

Terms and Conditions apply to all bookings.

Please find the terms and conditions here.

FAQs

When does the Accelerated 2021 Program start?

The fully online Accelerate Program launched in February 2021. 

You can now enrol at any time and with your 12 months full program subscription work through the 15 module program at your own pace, attend the 4 webinars and work towards your Foundation Certificate in Emergency & Critical Care

How can I enrol in the 2021 Accelerated Program?

You can enrol at any point throughout the year that suits – and start your 12 months subscription access. 

Just click on the Enrol now button and pay your invoice and you will receive your online logins. 

When are the Program Modules released?

The online modules are released weekly  – so the full 15 module program is released over 15 weeks. You can move onto the next module, without completing the prior modules – if there are particular areas you want to upskill in.

All modules must be complete for you to be eligible to sit the ISVPS examination for the Foundation Certificate.

Please see the modules tab on the webpage for more information on each module.

How is the online Acclerated 2021 program different to the 2020 Program?

The completely online Accelerated Emergency Program extensively covers all the material from our 2020 Program. It has new video additions, online interactivity and includes pre & post multiple choice assessments. 

Your program enrolment fee now includes:

12 months full program access on the learning platform.

Exclusive invitation to the four ECC Specialist global webinars on Foundation and Essential Emergency topics (which will be recorded as a resource to the platform).

Accreditation by the International School of Veterinary Postgraduate Studies for the NEW Foundation Certificate in Emergency and Critical Care.

All ISVPS registration and examination fees for the Foundation Certificate in Emergency and Critical Care

Delegates Discussion board – a resource developed for global case sharing and a place for delegates to discuss anything emergency related. This is not a tutor moderated space. 

*There are no live weekly tutorials in the 2021 Accelerated Emergency Program

I would like to know more about the new Foundation Certificate in Emergency and Critical Care

Foundation Certificate in Emergency & Critical Care 2021

  • a new qualification, designed by ISVPS
  • designed for discipline specific, up to date knowledge in a relevant clinical area
  • conceived for professionals attending short course intensive programs 
  • a peer-to-peer qualification, demonstrating competency in the specific subject area.  
  • bridge the gap for those who are still deciding on which longer post graduate programs or wanting to complement other postgraduate qualifications

By obtaining a Foundation Certificate, you will be recognized internationally for owning a standard knowledge, within that specified subject . The title is achieved following the completion of a dedicated modular training program, accredited by ISVPS, and on successfully passing the designated ISVPS assessments.

I completed the Accelerated 2020 Program and am interested in the new Foundation Certificate in Emergency and Critical Care

The new Foundation Certificate in Emergency and Critical Care is validated for the 2021 Program and the updated learning outcomes. 

For delegates who have already completed the 2020 program you can register in the 2021 program to gain 12 months access to full program, including the new program materials, videos, pre and post modular assessments.

Your subscription fee will be AU$950 dollars (gst inclusive) PLUS all registration and examination fees for the Foundation Certificate in Emergency and Critical Care are included.

Please contact Improve Internataional Australia directly on info.au@improveinternational.com to find out more.

Can I find out more about the Global Webinar Sessions?

The first Global webinar session will be the end of May 2021. 

These two-hour long webinars will be run on ZOOM.

Webinars on are on Foundation & fundamental topics. There will be opportunity to ask questions and engage with the Accelerated Program Developers.

Webinar times are to be decided as delegates from a number of countries will be attending. As a delegate in the program we will contact you by email to let you know the details.

What if I am unable to attend a Global Webinar session?

All the ECC Specialist run webinars will be recorded and available on the learning platform within 5 days of completion.

You will be able to access and view at any time that suits, over your 12 month subscription.

 

What is ZOOM?

ZOOM is a cloud-based meeting room.

You will be sent a webinar invitation for Global sessions. You will then need to to cut and paste your invitation link into your browser.

This will allow you to join your tutorial.

There is a ZOOM app you can download for ease of use, but you can also access the tutorial by going to https://zoom.us/, click on ‘Join a meeting’ and cut and paste the provided ZOOM meeting link into meeting ID.

Are there any special internet or computer requirements to be able to run ZOOM?

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