Rachel qualified in 2012 with a First-class honours degree in Veterinary Nursing, from Middlesex University. She has since worked in a range of practices, including general practice, charity, referral and university, including a year abroad in Australia. It was here, working in the intensive care unit of Melbourne University Hospital, that she discovered her interest in emergency and critical care. In 2018, Rachel joined the Intensive Care team at Langford Vets Small Animal Hospital.
Rachel passed the Vets Now Certificate in Emergency and Critical Care in 2019, with 3 distinctions. In September 2023, Rachel gained specialist status as an AVECCTN (Academy of Veterinary Emergency and Critical Care Technicians and Nurses) board-certified Veterinary Technician Specialist in Emergency and Critical Care (VTS ECC).
Outside work, Rachel enjoys travel, being outdoors and walking in the mountains. She has a black and white long-haired cat called Arthur.